GRIDCLIMBER is independent from Instagram and Meta. A client’s authorization does not override Instagram’s rules or eliminate the possibility of warnings, limits, suspension, or account loss. Read this document before connecting an account.
1. Agreement and eligibility
These Terms of Service and Privacy Notice form a binding agreement between you and GRIDCLIMBER. You accept them when you check the acceptance box, start a trial, purchase a subscription, connect an account, or continue using the service after receiving notice of a material update.
You must be at least 18, legally able to enter a contract, and the owner of the connected account or expressly authorized by its owner. If you act for a company or another person, you represent that you can bind them to these Terms.
2. What the service does
GRIDCLIMBER provides managed Instagram audience research, candidate scoring, targeting, measured follow and unfollow activity, account reporting, campaign safeguards, and support. We do not sell followers, likes, comments, or fabricated engagement.
Campaign settings, available actions, review frequency, and pacing may change when account conditions, platform limits, safety signals, target quality, or service capacity require it. A scanned or scored profile is not a promise that an action will be taken.
3. Your account authorization
You give GRIDCLIMBER and its authorized personnel and service providers a limited, revocable authorization to access the connected account and perform only the managed activities described in the selected plan and dashboard. This authorization does not transfer ownership of your account, content, audience, or credentials.
You represent that the credentials, recovery information, backup codes, payment method, and instructions you provide are yours or are supplied with valid permission. You remain responsible for the legality of your account, content, offers, messages, and instructions.
4. Instagram independence and platform risk
GRIDCLIMBER is an independent service. It is not affiliated with, sponsored by, endorsed by, or authorized by Instagram or Meta. Instagram’s own terms and policies govern your relationship with Instagram separately from this agreement.
Instagram’s published terms restrict unauthorized automated access and collection. Your permission to GRIDCLIMBER does not bind Instagram or guarantee that Instagram will consider any activity permitted. Instagram may change its systems or policies, require verification, limit actions, remove content, reduce distribution, suspend features, or restrict or disable an account.
You knowingly accept those platform risks. GRIDCLIMBER does not promise zero warnings, uninterrupted access, immunity from restrictions, or recovery of an account. We may pause or stop activity when continued operation appears unsafe or unavailable.
Instagram’s current terms are available in its official Help Center.
5. Client responsibilities
You must provide accurate current information, keep recovery methods available, respond to security requests promptly, protect your own devices and email, and tell us immediately about suspected compromise or an unexpected platform warning.
You must not run another growth, scraping, follower, or automation service on the connected account during an active campaign. You must maintain lawful content, appropriate rights and permissions, and a backup of any content or records that matter to you.
6. Acceptable use
You may not use GRIDCLIMBER for unlawful, deceptive, fraudulent, abusive, discriminatory, defamatory, harassing, privacy-invasive, or rights-infringing activity; impersonation; credential theft; malware; sanctions evasion; exploitation of minors; artificial engagement resale; unauthorized surveillance; or collection or resale of personal data.
We may reject targeting instructions, content, accounts, or campaigns that create legal, safety, payment, reputation, or platform risk. A material breach may result in an immediate pause or termination and may make the affected period ineligible for the result guarantee.
7. Credentials, verification, and routing
Account access details and offline verification codes are collected only through the secure onboarding flow and are encrypted before storage. Managed client sessions use an account-specific browser context and a verified residential route near the location supplied during onboarding. Operational media requests may be blocked to reduce unnecessary proxy traffic.
No transmission, encryption method, proxy, browser session, or storage system can be guaranteed completely secure. You authorize the login context described during onboarding and understand that a new or managed login can trigger a platform challenge.
8. Results and campaign controls
Results depend on account history, content, niche, audience response, targeting, platform behavior, and interruptions outside our control. Except for the published plan minimum and its specific refund remedy, forecasts, examples, samples, and historical figures are not guarantees.
Safety stops override activity targets. We do not guarantee reach, impressions, engagement, sales, leads, dates, partnerships, employment, revenue, or any specific business or personal outcome.
9. Trial, recurring billing, and taxes
Starter is $99 per month and Turbo is $149 per month unless a clearly disclosed promotion applies. The seven-day trial converts automatically into the selected monthly subscription unless you cancel before the trial ends. The payment method collected by Stripe is charged when the trial ends and on each monthly renewal date until cancellation.
You authorize recurring charges, applicable taxes, and any amount clearly shown at Checkout. Prices may change prospectively after notice; a change does not alter a charge already incurred. Stripe processes card details, and GRIDCLIMBER does not store full card numbers.
10. Cancellation
You can cancel online through the Stripe Customer Portal linked in the client dashboard. Cancellation prevents the next renewal and normally leaves access active through the end of the current paid period. Cancel before the trial ends to avoid the first monthly charge.
A support message asking a question about cancellation is not itself a cancellation unless we confirm that the subscription was canceled. If the portal is unavailable, email gridclimber@gmail.com before the renewal deadline and keep the delivery confirmation.
11. Result guarantee and refunds
Starter guarantees at least 130 net new followers and Turbo at least 200 in each eligible full paid month. Eligibility, measurement, claim timing, and the refund process are defined on the Result Guarantee page, which is incorporated into these Terms.
If the published minimum is missed, the contractual remedy is a refund of that eligible month’s subscription fee. This limitation does not reduce any non-waivable refund, cancellation, or consumer-protection right provided by applicable law.
See the complete GRIDCLIMBER Result Guarantee.
12. Suspension, refusal, and termination
We may refuse, pause, or terminate service for payment failure, inaccurate information, abusive conduct, unauthorized account access, conflicting services, illegal activity, platform restrictions, unmanaged security risk, repeated failure to respond, or any condition that makes safe performance impractical.
When practical, we will explain the reason and allow a reasonable opportunity to correct it. Sections concerning payment obligations, intellectual property, disclaimers, liability, indemnity, disputes, and records survive termination.
13. Your content and instructions
You retain ownership of your content, account, and campaign materials. You grant us a limited license to access, process, display, and transmit them only as needed to provide, secure, document, and support the service.
You represent that your content and instructions do not violate privacy, publicity, copyright, trademark, consumer-protection, advertising, employment, anti-discrimination, or other applicable rights or laws.
14. Communications and notices
Operational and legal notices may be delivered through the dashboard or to the email associated with your account. You are responsible for keeping that email current. Marketing messages, if any, are separate from service and legal notices and may be opted out of without ending the service.
15. Information we collect
We collect account identity and contact details; Instagram username and encrypted access details; recovery or backup codes supplied for continuity; city, region, ZIP or postal code, and country; campaign goals, targeting preferences, exclusions, public profile signals, action history, follower and following snapshots, proxy-verification records, support messages, billing status and Stripe identifiers, and first-party site analytics such as visited section, source campaign, device class, and session identifier.
We do not receive or store your full payment-card number. We do not intentionally collect private messages or media content unless you submit them to support or they are necessary to investigate a specific issue you request us to handle.
16. How information is used
We use information to authenticate users, provide and personalize campaigns, protect existing relationships, route sessions, operate safeguards, measure results, provide support, administer subscriptions and refunds, prevent abuse, troubleshoot failures, improve the product, satisfy legal obligations, and establish or defend legal claims.
Where privacy law requires a legal basis, processing is based on performance of the service contract, legitimate interests in operating and securing the service, compliance with law, and consent where consent is specifically requested.
17. Service providers and disclosures
Information may be shared only as needed with authorized campaign personnel, hosting and authentication providers, Stripe, residential routing providers, security and monitoring vendors, professional advisers, and authorities when legally required. Providers receive only the information reasonably necessary for their role and are expected to protect it.
We do not sell personal information or use customer credentials for advertising. We may disclose information in a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality and notice obligations.
18. Retention and deletion
We retain information only while reasonably needed for an active service, security, billing, support, accounting, dispute, fraud-prevention, backup, or legal purpose. Different records have different retention periods. Encrypted access details should be removed when they are no longer needed for service or when a valid deletion request is completed, subject to security backups and legal holds.
You may request account disconnection or deletion by emailing gridclimber@gmail.com. We may retain a minimal record of billing, consent, refunds, disputes, and suppression requests where law or legitimate fraud-prevention needs require it.
19. Privacy choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, and to withdraw consent. We will verify requests to protect the account and respond as required by applicable law.
The site uses essential browser storage and first-party session analytics. It does not currently use cross-site advertising trackers. You can limit nonessential browser storage through device or browser controls, although some account functions require essential storage.
20. International processing and minors
Service providers and personnel may process information in countries other than yours. Those countries may have different data-protection laws. We use contractual and technical safeguards appropriate to the service and the information involved.
The service is not directed to anyone under 18. We do not knowingly accept accounts or personal information from minors. Contact us if you believe a minor has supplied information so that we can investigate and delete it where appropriate.
21. GRIDCLIMBER intellectual property
The GRIDCLIMBER name, site, software, design, reports, scoring methods, campaign systems, documentation, and original content are protected by intellectual-property law. We grant you a limited, nonexclusive, nontransferable right to use the service during your subscription.
You may not copy, resell, reverse engineer, scrape, probe, bypass access controls, interfere with, or create a competing service from protected GRIDCLIMBER materials except where applicable law expressly permits it.
22. Disclaimers
Except for the express result guarantee, the service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted availability, and compatibility with any third-party platform.
We are not responsible for platform algorithms, policy changes, outages, third-party actions, audience decisions, deleted or changed content, account value, lost opportunities, or consequences of client instructions, conflicting services, compromised devices, or inaccurate information.
23. Limitation of liability
To the maximum extent permitted by law, GRIDCLIMBER will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profits, revenue, data, goodwill, opportunity, audience, or account access; or the cost of substitute services.
Except for the refund remedy and liabilities that cannot legally be limited, GRIDCLIMBER’s aggregate liability arising from the service will not exceed the greater of $100 or the subscription fees you actually paid to GRIDCLIMBER during the three months immediately before the event giving rise to the claim.
24. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless GRIDCLIMBER and its personnel and service providers from third-party claims, losses, penalties, and reasonable costs arising from your content, instructions, unlawful use, lack of authority over an account or payment method, infringement of another person’s rights, breach of these Terms, or violation of law or third-party platform rules.
This obligation does not apply to the extent a claim was caused by GRIDCLIMBER’s fraud, willful misconduct, or another liability that applicable law does not permit to be shifted.
25. Disputes and governing rules
Before filing a claim, each party should give the other written notice describing the issue and requested resolution and allow 30 days for a good-faith response. Notices to GRIDCLIMBER must be sent to gridclimber@gmail.com.
Applicable law, mandatory consumer rights, and the jurisdiction of a court of competent authority govern any dispute. Nothing in these Terms prevents either party from seeking emergency injunctive relief or using an eligible small-claims process. No arbitration or class-action waiver is imposed by this version of the Terms.
26. Changes and general terms
We may update these Terms for legal, security, platform, or service changes. Material changes will be posted with a new version date and communicated through the dashboard or email when reasonably required. Changes apply prospectively; if you do not agree, cancel and stop using the service before they take effect.
If one provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign the agreement without consent; GRIDCLIMBER may assign it as part of a reorganization or transfer of the service. These Terms, the selected plan, and the Result Guarantee are the entire agreement about the service.
27. Contact and version
Effective August 1, 2026. Version 2026-08-01. Questions, privacy requests, legal notices, and cancellation problems: gridclimber@gmail.com.